COOKIE POLICY

The entity CLOT HOTELS SL, with NIF/CIF: B16629958, located at CALLE DALMAU DE ROCABERTÍ, Nº 10 07013 PALMA DE MALLORCA, BALEARES, email address: fplass@nurahotels.com and website: www.nurahotels.com expressly informs the user that, in accordance with art. 22.2 of Law 34/2002, of July 11, on information society services and electronic commerce (LSSI), this website uses cookies with the aim of providing a better service and offering a better browsing experience.

In this Cookies Policy you will find the description and purpose of each of the cookies used, as well as their name, sending server, expiration date, and information on how to verify if there is an international data transfer.

We want to inform you clearly and precisely about the cookies we use, detailing: what is a cookie, what is its purpose, what types of cookies we use, what is their purpose, and how you can configure or disable them if you wish.

What is a ‘cookie’?
A ‘cookie’ is a file that is downloaded to websites and that certain web pages send to the browser, which is stored on the user’s terminal, which can be a personal computer, a mobile phone, a tablet, etc. These files allow the website to remember information about your visit, such as language and preferred options, allowing you to retrieve information about the navigation that is carried out from your computer. In this way, it aims to facilitate your next visit and make the site, by customizing its content, more useful.

How are ‘cookies’ used?
By browsing this website, the user is accepting that ‘cookies’ may be installed on their terminal, which allow us to know the following information:
– Recognize you as a user.
– Obtain information about your browsing habits.
– Personalize the way content is displayed.
– Statistical information about website usage.
– User login to keep the session active on the website.
– Preferred website format when accessed from mobile devices.
– The latest searches made on the website services and customization data for these services.
– Information about the ads shown to the user.
– Information on surveys in which the user has participated.
– Connection data with social networks for users who access with their Facebook or Twitter account.

Below, you will find a classification of the cookies that exist and may be used on our website, considering that the same cookie may be included in more than one category.

Types of Cookies:
A.-Types of cookies according to the length of time they remain active. Depending on the duration of time they remain active on the terminal equipment, this website can use both session cookies and permanent cookies.
1.- Session cookies: session cookies store data only while the user accesses the website. They are usually used to store information that is only of interest to be kept for the provision of the service requested by the user on a single occasion and disappear when the session ends.
2.- Persistent/permanent cookies: persistent/permanent cookies store data on the terminal to be accessed and used in more than one session. The data that remains stored on the terminal can be accessed and processed for a period defined by the cookie owner, which can range from a few minutes to several years.

B.-Types of cookies according to their purpose. Depending on the purpose for which the data obtained through cookies is processed, the website can use:
1. Strictly necessary cookies: strictly necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensure basic functionalities and security features of the website. These cookies do not store any personal information.
2.- Technical cookies: these allow the user to navigate through a webpage, platform, or application, and use different options or services available on it such as, for example, controlling traffic and data communication, identifying the session, accessing restricted access areas, remembering the elements that make up an order, completing the purchase process for an order, requesting registration or participation in an event, using security elements during navigation, storing content for video or audio dissemination or sharing content through social networks.
3.- Personalization cookies: these allow the user to access the service with some predefined general features based on a series of criteria on the user’s terminal, such as language, type of browser used to access the service, regional configuration from which the service is accessed, geolocation of the terminal, and regional configuration from which the service is accessed.
4.- Analytical cookies: these, processed by us or by third parties, allow us to quantify the number of users, and thus carry out the measurement and statistical analysis of the use made by users of the service offered. This involves analyzing their navigation on our website in order to improve the offer of available products or services.
– Behavioral advertising cookies: these allow the management, as effectively as possible, of the advertising spaces that the editor may have included in a website, application, or platform from which the requested service is provided. These cookies store information on user behavior obtained through continuous observation of their browsing habits, which allows the development of a specific profile to show advertising based on it.

C.-Types of cookies according to the entity that manages them. According to which entity manages the equipment or domain from which cookies are sent and processes the data obtained, we can distinguish:
1.- Own cookies: these are sent to the user’s terminal equipment from a computer or domain managed by the editor itself, and from which the requested service is provided by the user.
2.- Third-party cookies: these are sent to the user’s terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through cookies. Some websites may install third-party cookies that allow the management and improvement of the services offered. For example, statistical services from Google Analytics and Comscore.

By browsing or using our services, the user expressly accepts our use of cookies. However, the user has the option to prevent the generation of cookies and their removal by selecting the corresponding option in their browser. Blocking the use of cookies in your browser may result in some services or functionalities of the website not being available.

The Entity uses the following cookies on this website for the purposes outlined below:

CookieID (Cookie ID as it appears in the browser cache) First-party or third-party Expiration/Duration (Expiration date/Duration of the cookie once installed) Domain (Domain associated with the cookie) Description (Operation and purpose of the cookie)
cookies_preferences First-party Persistent. Duration: 1 Year www.nurahotels.com NECESSARY
Ga First-party - Third-party. Provider: Google Analytics Persistent. Duration: 1 Year www.nurahotels.com ANALYTICS
Gat First-party - Third-party. Provider: Google Analytics Persistent (Temporary). Duration: 1 Minute www.nurahotels.com ANALYTICS
Gid First-party - Third-party. Provider: Google Analytics Persistent (Temporary). Duration: 24 Hours www.nurahotels.com ANALYTICS
CookieID (Cookie ID and how it appears in the browser cache) Own or third party Expiration/Duration (Expiration date/Duration of the cookie once installed) Domain (Associated domain of the cookie) Description (Operation and purpose of the cookie)
__Secure-1PAPISIDThird party. Google providerPersistent. Expiration/Duration: 1 year.google.comADVERTISING
__Secure-1PSIDThird party. Google providerPersistent. Expiration/Duration: 1 year.google.comADVERTISING
__Secure-1PSIDCCThird party. Google providerPersistent. Expiration/Duration: 1 year.google.comADVERTISING
__Secure-3PAPISIDThird party. Google providerPersistent. Expiration/Duration: 1 year.google.comADVERTISING
__Secure-3PSIDThird party. Google providerPersistent. Expiration/Duration: 1 year.google.comADVERTISING
__Secure-3PSIDCCThird party. Google providerPersistent. Expiration/Duration: 6 months.google.comADVERTISING
_ANIDThird party. Google providerPersistent. Expiration/Duration: 1 year.google.comADVERTISING
_APISIDThird party. Google providerPersistent. Expiration/Duration: 1 year.google.comANALYTICS
_NIDThird party. Google providerPersistent. Expiration/Duration: 6 months.google.comPREFERENCES/CUSTOMIZATION
_OGPCThird party. Google providerPersistent. Expiration/Duration: 1 year.google.comANALYTICS
_OTZThird party. Google providerPersistent. Expiration/Duration: 1 year.google.comADVERTISEMENT
_SAPISIDThird party. Google providerPersistent. Expiration/Duration: 1 year.google.comANALYTICS
_SIDThird party. Google providerPersistent. Expiration/Duration: 1 year.google.comANALYTICS
_HSIDThird party. Google providerPersistent. Expiration/Duration: 1 year.google.comTECHNICAL
_SIDCCThird party. Google providerPersistent. Expiration/Duration: 1 year.google.comANALYTICS
_SSIDThird party. Google providerPersistent. Expiration/Duration: 1 year.google.comANALYTICS/PREFERENCE
1PJARThird party. Google providerPersistent. Expiration/Duration: 1 year.google.comANALYTICS
AECThird party. Google providerPersistent. Expiration/Duration: 6 months.google.comTECHNICAL
CONSENTThird party. Google providerPersistent. Expiration/Duration: 1 year.google.comTECHNICAL
DVThird party. Google providerPersistent (Temporary) Duration: 1 minute.google.comADVERTISING

Cookies do not contain information that allows the identification of a specific user on its own. Regarding us, the information obtained can only be associated with a specific user if said user is identified on the website. In that case, said data will be processed in accordance with the privacy policy of the website, always complying with the current regulations on the protection of personal data. At any time, affected users may exercise their right to access, rectify, and delete data, as well as other rights as explained in the aforementioned privacy policy. For more information, you should access our Data Protection Policy.

Cookies will only be used for the time necessary to fulfill the purposes indicated in each cookie. In relation to third-party cookies, retention periods can be consulted in the privacy and cookie policies of such third parties. Once the cookie expires, it may be renewed if the user accepts its use again.

You can find information on transfers to third countries that may be carried out by the third parties identified in this cookie policy in their respective policies.

How to manage ‘cookies’ in the browser?

The user has the option to allow, block, or delete ‘cookies’ installed on their device by configuring the settings of the browser installed on their device.

How is the entity authorized to use the cookies on this website?

In connection with the use of cookies on this website described in the above section, the user authorizes and consents to their use in the following way: When the user accesses any page of the website, they will see a notice indicating that the website of CLOT HOTELS SL uses cookies, and the user can accept or reject their use through the browser settings. If the user does not configure their browser to disable cookies, when browsing the website of CLOT HOTELS SL and using its services, the user accepts the use of cookies.

How to withdraw consent for the use of cookies on this website?

The user has the option to stop accepting the use of cookies at any time through their browser, being able to allow, block, or delete cookies installed on their device by configuring the options of the browser they use on their device (computer, mobile, tablet). You can allow or block cookies, as well as delete your browsing data (including cookies) from the browser you use. You should consult the options and instructions provided by your browser for this. You should keep in mind that, if you accept third-party cookies, you must delete them from the browser option.

Without enabling the necessary and technical cookies described in this cookie policy, some services or functionalities of the website may not be available.

The following are the links where it explains how to carry out this process in the main Internet browsers:

Chrome: https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform=Desktop

Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

Firefox: https://support.mozilla.org/en/kb/enable-and-disable-cookies-websites-track-preferences?redirectslug=enable-and-disable-cookies-that-websites-we&redirectlocale=en.

Safari: https://support.apple.com/en-us/guide/safari/sfri11471/mac.

Update of the Cookie Policy

CLOT HOTELS SL will update this policy when necessary, either because it is required by regulations or because new cookies are deleted or used. Any modification of these conditions will be published on this website.

From the moment the new conditions are made known and available to the user through publication, the new cookie policies will apply, automatically replacing those previously published.

If you have any doubts about this cookie policy, you can contact CLOT HOTELS SL through the following email address fplass@nurahotels.com.